Ride-hailing firm cites business review as it winds down operations nationwide
Global ride-hailing company Uber has announced the shutdown of its operations in Nigeria, effective Wednesday, September 2, 2026, bringing its 12-year presence in the country to an end.
The company announced the decision in a statement on Wednesday, describing it as a difficult decision reached after a thorough review of its business operations.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” Uber said.
Twelve years of connecting Nigerians
Uber launched its operations in Nigeria in Lagos in 2014 and has since become a major part of the country’s urban transportation landscape, connecting passengers with independent transportation providers through its platform.
Reflecting on its years of operation, the company thanked Nigerians for using and trusting its platform.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” it said.
Uber noted that its services had been used for everyday journeys, including morning commutes, visits to loved ones, and trips across the city.
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely,” the company said.
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The company acknowledged that its withdrawal could disrupt the routines of customers who have relied on the platform for transportation.
“We know this may cause disruption to your routine, and we sincerely apologize for the inconvenience,” Uber said.
Despite the shutdown taking effect on September 2, the company said its Help Centre would remain available until September 23, 2026, to assist customers with final account-related enquiries.
“Thank you for welcoming us into your city,” Uber added, as it formally ended its 12-year journey in Nigeria.
Esther Ososanya is an investigative journalist with Pinnacle Daily, reporting across health, business, environment, metro, Fct and crime. Known for her bold, empathetic storytelling, she uncovers hidden truths, challenges broken systems, and gives voice to overlooked Nigerians. Her work drives national conversations and demands accountability one powerful story at a time.