The Federal Competition and Consumer Protection Commission (FCCPC) has reminded airlines that passengers are entitled to care, including meals and hotel accommodation, during prolonged flight delays.
The Commission said airlines are legally required to provide refreshments after extended waiting periods, while passengers affected by overnight delays must be offered hotel accommodation and transport.
READ ALSO:
- FCCPC Seals Paradise Estate Abuja Over Housing Delivery Complaints
- FCCPC Now Monitoring 521 Digital Lenders as January Compliance Deadline Passes
- FCCPC Withdraws Case Against MultiChoice Nigeria After Settlement
- FCCPC Recovers N10bn for Consumers Amid Complaints Against Banks, Fintechs, Other Sectors
In a statement signed by its Director of Corporate Affairs, Ondaje Ijagwu, FCCPC stressed that passengers also have the right to timely information on the cause of delays and expected departure times.
It warned that failure to comply with these obligations could attract sanctions, urging passengers to report cases where airlines fail to provide the required support.
The Commission reaffirmed its commitment to protecting consumer rights in Nigeria’s aviation sector.
Esther Ososanya is an investigative journalist with Pinnacle Daily, reporting across health, business, environment, metro, Fct and crime. Known for her bold, empathetic storytelling, she uncovers hidden truths, challenges broken systems, and gives voice to overlooked Nigerians. Her work drives national conversations and demands accountability one powerful story at a time.