The Nigeria Immigration Service (NIS) has announced routine maintenance on its Passport Digital Platform to improve system performance and user experience.
In a statement on Friday in Abuja, the Service Public Relations Officer, Mr. Akinsola Akinlabi, said the exercise would run from 12:00 a.m. on December 12 to 6:00 a.m. on December 14.
During this period, users may experience temporary service interruptions, slow responses, or limited access to certain passport services.
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Akinlabi said the maintenance was necessary to sustain a reliable, secure, and efficient digital passport system. He added that NIS technical teams were working round the clock to restore full services within the stated timeframe.
The Service urged the public to exercise patience and understanding.
“The Service kindly requests the public’s patience and understanding as this maintenance is essential to sustaining a reliable, secure, and efficient digital passport ecosystem. Our technical teams are working round-the-clock to ensure full-service restoration within the stated timeframe,” part of the statement reads.
Akinlabi directed users who may need assistance to contact the NIS Support Team via email at support@immigration.gov.ng, or through social media handles @nigimmigration on X, Instagram, and Facebook.
The public can also reach the 24-hour NIS Contact Centre at 09121900655, 09121556359, and 09121477092.
Esther Ososanya is an investigative journalist with Pinnacle Daily, reporting across health, business, environment, metro, Fct and crime. Known for her bold, empathetic storytelling, she uncovers hidden truths, challenges broken systems, and gives voice to overlooked Nigerians. Her work drives national conversations and demands accountability one powerful story at a time.
