The Nigeria Customs Service (NCS) has unveiled its “One-Stop-Shop” (OSS) initiative, aimed at reducing cargo clearance time to 48 hours in line with global best practices and the Federal Government’s Ease of Doing Business policy.
NCS spokesperson Abdullahi Maiwada disclosed this in a statement issued on Sunday in Abuja.
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He explained that the initiative was introduced during a recent management meeting chaired by Comptroller-General Adewale Adeniyi with Customs Area Controllers.
According to Maiwada, the meeting focused on the service’s modernisation agenda and the role of leadership in driving reforms across its commands.
The Comptroller-General described the OSS as a transformative shift designed to sanitise operations, eliminate duplication of efforts, and ensure predictability in customs procedures.
Adeniyi said that the reform was designed to sanitise operations, reduce duplication of efforts and ensure predictability in customs procedures.
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“The OSS initiative will not only shorten clearance time from 21 days to 48 hours, but it will also strengthen trader confidence, restore transparency and make our operations more business-friendly,“ Adeniyi said.
The CG acknowledged the role of technology in customs operations but also emphasised the importance of physical engagement with officers.
Esther Ososanya is an investigative journalist with Pinnacle Daily, reporting across health, business, environment, metro, Fct and crime. Known for her bold, empathetic storytelling, she uncovers hidden truths, challenges broken systems, and gives voice to overlooked Nigerians. Her work drives national conversations and demands accountability one powerful story at a time.
